Frequently Asked Questions
Everything you need to know about shopping with Bondi Wash Canada.
Where are Bondi Wash products manufactured?
All Bondi Wash products are proudly made in Australia, using high-quality natural ingredients and native Australian botanicals, and are shipped directly from our Canadian distribution center.
Are your products safe for sensitive skin and pets?
Yes, our formulations are plant-based, non-toxic, and free from harsh chemicals like SLS, parabens, and synthetic fragrances, making them safe for the whole family, including pets and those with sensitive skin.
What are your shipping rates within Canada?
We offer flat-rate shipping across Canada, with free standard shipping on all orders over $75 CAD. Orders are typically processed within 1-2 business days.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of delivery for a full refund, excluding shipping costs.
Are Bondi Wash products eco-friendly and biodegradable?
Absolutely. We prioritize the planet by using biodegradable ingredients and recyclable packaging. Our products are designed to be effective without harming the waterways or the environment.
Do you offer wholesale opportunities for Canadian retailers?
Yes, we welcome inquiries from boutiques and retailers across Canada. Please contact our support team via the 'Wholesale' link in our footer for more information on partnership opportunities.